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We guarantee

We are committed to exceptional service and products. If, for any reason, you are not completely satisfied with your gift or its delivery, please do not hesitate to contact us. Our florists uses only the freshest flowers available to ensure that you can send flowers with confidence. And since every arrangement is personally delivered, we offer same day delivery on most orders.

Customer satisfaction is very important for our florists. The guarantee assures you that all orders are handled by florists and are of high quality. All flower arrangements will be fresh and delivered personally.

We guarantee the conscientious fulfilment of every order. Our guarantee comprises:
1. delivery of the ordered product by the florist
2. in fresh and perfect condition
3. on the requested date

The latter guarantees the delivered product for at least two days - 48 hours after delivery - with respect to quality, and will replace the product with another one if the flowers or plants that are the subject of any claim are returned to the shop within this period. If you do not satisfied with the delivery or quality please let us know within 5 days latest from the date of delivery via our customer service. Please contact our customer service for all your questions and suggestions.

Thank you for the trust when you have placed an order at - flower shop online.

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