Substitution Policy

Flowers are seasonal products and some varieties will therefore not always be available and floral substitutions are necessary due to temporary availability issues. We are unable to guarantee permanent availability of specific flowers, especially if orders are received at short notice.

A bouquet may thus look slightly different to that shown at online shop. Our experienced florists will ensure that the style, theme and color scheme of your arrangement is preserved and will substitute only fresh flowers of equal or higher value as shown in the online picture.